Elongated aluminium tray of 905 cc with a deep profile of 220 x 114 x 53 mm. Reference R15L is suitable for larger meal portions and saucy dishes cooked or reheated in the oven. A matching lid is available separately for transport; the tray must not be used in the microwave.
These elongated aluminium trays of 905 cc provide sufficient depth for complete meal portions, meat dishes, oven bakes and preparations with sauce. The slim format of 220 x 114 x 53 mm makes the R15L model practical when dishes need to be packed compactly lengthways.
The tray can be used for cooking and reheating in the oven and then used directly as a serving or takeaway container. For storage and transport the tray can be combined with a matching lid, which is sold separately. Aluminium trays are not suitable for microwave use.
Ordering - delivery and returns
Orders can be placed through our website, by telephone or by email. Your order can be paid via the website with IDEAL, GIROPAY, BANCONTACT, SOFORT, CREDIT CARD or by BANK TRANSFER. Regular customers can pay on account after a positive credit check. (Ask for the conditions).
Orders placed before 12:00 (if the products are in stock) will be shipped as much as possible the same working day or loaded if you choose to have delivered with with our own transport in our regular route.
We keep more than 4,500 products in stock. However, some products will have to be ordered. The average delivery time for these products is approximately 2 to 5 working days. (Except products with name printing). If you need one of these "order items" more often, we will be happy to keep them in stock for you (in consultation).
Orders are delivered with our own transport or sent via a courier service. If no one is present at the time of delivery, the driver will leave a message with details to make a new appointment. (This only applies in the Netherlands) For questions about your delivery, please contact our customer service via the contact form on the website or via info@horecavoordeel.com
Shipping costs
For orders that we can deliver to our regular customers in our regular routes with our own transport, no shipping costs are charged from € 50.00 excluding VAT. No shipping costs will be charged for products that are delivered after delivery from backorder. For information on the shipping costs that we have to charge for orders that are shipped via a courier, you can go to the heading “Order & Delivery” under “Information” at the bottom of the homepage of the website.
Exchange - returns and refunds
We do our utmost to deliver all orders complete and without errors. But of course things sometimes go wrong.
If you are not satisfied with your order and would like to exchange or return something, please contact our customer service via the contact form on the website so we can initiate the return process. This can also be done by telephone +31 (0)255 756 356, or by an email with the order number, the relevant article numbers and the reason to info@horecavoordeel.com
Products that we have ordered especially for you cannot be returned unless something is wrong with the product. If you have ordered something wrong yourself, we will not reimburse the costs of the return shipment.
When a product is returned to us
When the product (or several products) are returned to our warehouse, we check whether the products are in good condition.
This means that we must be able to sell them again. When this is the case, we will create a credit note and refund your money in the same way as we received the amount.
IDEAL, GIROPAY, BANCONTACT, SOFORT and CREDIT CARD payments are processed by Stripe. (our payment provider) If the payment is made by BANK TRANSFER, we will also refund the amount via BANK TRANSFER.
The entire return process generally takes no more than 1 week.
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