Ordering and delivery

Ordering & Delivery

All cartons containing trays are supplied without lids, unless the product title explicitly states it is a combo box (trays + lids).

You can place orders via our website, by phone, or by email. Payment options:

  • iDEAL, Giropay, Bancontact, Sofort, credit card
  • Bank transfer
  • On account for regular customers (after a positive credit check; ask for the terms)

Orders placed before 11:00 — if items are in stock — are shipped the same business day where possible, or loaded for delivery via our fixed route.

If your order is shipped on Friday to a Dutch address, delivery will normally take place on Monday.

We keep over 4,500 items in stock. Some products are ordered on demand; the average lead time for these is 2–5 business days (excluding personalised/printed items). Need such an “order-on-demand” item more often? We can keep it in stock for you by arrangement.

Deliveries are made with our own fleet or via a courier service. If no one is present at the time of delivery, the driver will usually leave a note with details to arrange a new appointment (Netherlands only).

Questions about your delivery? Contact our customer service via the contact form on the website or email info@horecavoordeel.com.


Shipping Cost Rules


Netherlands

  • Up to 11 boxes: The first box €11.50 and each additional box €2.50
  • For 11 to 20 boxes: €67.50
  • For 21 to 40 boxes: €130.00

Dutch Wadden Islands

  • Up to 11 boxes: The first box €16.50 and each additional box €12.50
  • For 11 to 20 boxes: €110.00
  • For 21 to 40 boxes: €215.00

Belgium

  • Up to 11 boxes: The first box €12.50 and each additional box €7.10
  • For 11 to 20 boxes: €75.00
  • For 21 to 40 boxes: €150.00

Luxembourg

  • Up to 11 boxes: The first box €16.50 and each additional box €10.50
  • For 11 to 20 boxes: €135.00
  • For 21 to 40 boxes: €240.00

France North

  • Up to 6 boxes: The first box €31.50 and each additional box €31.50
  • For 7 to 20 boxes: €175.00
  • For 21 to 40 boxes: €345.00

France South

  • Up to 12 boxes: The first box €36.50 and each additional box €36.50
  • For 12 to 20 boxes: €350.00

Germany

  • Up to 14 boxes: The first box €19.50 and each additional box €19.50
  • For 14 to 20 boxes: €175.00
  • Ruhr area (14 to 20 boxes): €120.00

Shipping to the following countries is only available upon request:

  • Spain: Upon request
  • Portugal: Upon request
  • Austria: Upon request
  • Denmark: Upon request
  • Sweden: Upon request